Job Introduction
IT Help Desk Technician (Apprentice)
The essentials
- Location: Thame (Office Based)
- Contract: 16 months
- Training: Apprenticeship: Information Communications Technician Level 3
- Salary: £7.55 per hr (national apprenticeship rate)
- Hours: Full-time (37.5 days per week)
Are you a proactive, detail-oriented individual eager to launch your IT career? We are searching for two passionate IT Help Desk Apprentices to become part of our close-knit, dedicated IT team in Thame.
If you have a genuine love for learning, thrive on multitasking, and find joy in working through diverse challenges, this apprenticeship could be life-changing for you. You’ll be a vital team player with a heartfelt desire to deliver exceptional service and an unwavering drive to grow — all while embodying the values of Affinity Trust.
We work together | We have courage | We give our best | People are at the heart of everything we do.
Join us, and you'll have the opportunity to receive hands-on training from our supportive IT team, inspiring you to develop your skills in an environment that truly cares.
Your mission (should you choose to accept it)
- Maintain the day-to-day functions of the IT support helpdesk
- Support IT Administrator tasks as needed
- Assist with bespoke IT project work when required
What we’re looking for
- Love of IT: A real interest in computers, technology, and everything systems
- Growth mindset: Enthusiasm for learning new skills and improving in the role
- Team Player: Thrives when working collaboratively in a team environment
- Problem Solver: Able to think clearly and work step-by-step through problems to find solutions
- Good Communicator: Ability to clearly explain technical problems to non-technical users ensuring they feel understood and supported
No prior experience needed—comprehensive on-the-job training will be provided through the apprenticeship. While familiarity with Microsoft Office 365 and Windows 11 is a plus, it’s not a requirement; we’re here to help you succeed and grow every step of the way!
Apply now and let’s make it possible, together.
If you need any special arrangements or support during the recruitment process, just let us know and we’ll be happy to discuss how we can help.
